Crisis Intervention Project
Life is complicated. The Crisis Intervention service supports people when they are most vulnerable. People come to us with a wide range of interlinked issues and this project allows all local Citizens Advice offices across Hertfordshire to tailor a service to fit the needs of each individual or family. We support, empower and move people towards a resolution, giving them the information and advice they need to make informed and positive decisions about the future.
Our outcomes April 2016- April 2019 include:
Number of people helped | Income gained | Debts written off |
9775 | £6,628,130 | £1,813,720 |
Improved feeling of self-worth | Able to access advice that suited their needs | Financially better off |
85% of clients | 85% of clients | 55% of clients |